Vneshtorg Business

Every day, millions of International SOS members put their trust in us to provide solutions that help them wherever they live or travel, 24 hours a day, 365 days a year.

Through our worldwide network of assistance centres, clinics, and health and logistics providers, we offer local expertise, preventative advice, and emergency assistance during critical illness, accident, or civil unrest. With over 10,000 group employees working in 70 countries, we work in partnership with businesses, governments and non-governmental organizations and offer international standards of medical care.

While working at the French Embassy in Jakarta in the early 1980s, Pascal Rey-Herme, a French doctor, became aware of the need to deliver international standards of healthcare to the wider expatriate community and to international organizations in the region.

Together with his childhood friend Arnaud Vaissié, who had been in the United States managing a subsidiary of a large German financial group, they set up a business to provide international standards of medical care and emergency medical assistance in Southeast Asia. 

This company, AEA International, was founded in 1985.

Starting with just 15 staff, AEA International grew rapidly from its base in Singapore and Indonesia into a pan-Asian corporation, creating operating companies in Hong Kong, Australia, Japan and mainland China.

In the early nineties, AEA International opened a series of new assistance centers and began to provide medical and security information online and manage travel data.

In 1998, AEA International acquired International SOS Assistance, and the business was renamed International SOS.

Presently, International SOS employees working in over 76 countries help member organizations manage the health and security risks facing their travelers and expatriates.

We do everything we can to provide invaluable local knowledge and expertise on a global scale while offering all our clients truly personal service.

Worldwide reach Human touch is an expression of this philosophy.

By constantly listening to our customers, we seek to understand their needs so that we can deliver flexible and innovative solutions. We create new services and develop new markets in response to the growing requirements of our clients and our individual members. 

We help businesses operate globally by helping protect their employees to meet their Duty of Care. Through the provision of medical and travel security services, we look to help our clients demonstrate a “Return on Prevention”-- meeting ethical and fiscal concerns when looking after their workforce.  

At International SOS, we are proud of our people and their reputation. United by their can-do attitude, our employees are culturally aware, diverse, and dedicated to helping people and saving lives. International SOS stands apart through our people's enthusiasm and commitment to customer service - a fact regularly remarked on by our clients and members.

Teams work night and day to find solutions to the health, travel, and security problems our clients and members are experiencing. Our group employs over 10,000 people across the world, of which 48% are medical professionals: doctors, dentists, nurses, medics, pharmacists, aeromedical specialists and occupational health professionals. Many of our medical staff have specific qualifications in public health, tropical medicine, emergency medicine, advanced paramedic training, and infectious disease.

Our security division comprises consultants, analysts, and tracking experts with backgrounds in security management, the military, intelligence agencies, civil aviation security, journalism and academia.

From Philadelphia to Ho Chi Minh City, from primary care physicians to web developers, our people have the commitment to deliver personal, quality service with a positive attitude that results from creativity and lateral thinking.

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